Student Health and Counseling Center Q&A

Due to Spring Term campus closures, the SHCC is not currently available for in-person visits. Students can still book appointments with doctors and counselors and conduct their meetings through phone calls. The office also offers COVID testing to students, given that students have called beforehand and meet the requirements.

The SHCC’s hours remain the same. For a complete list of the office’s current changes and updates, visit their WOU site.


These answers were provided by the director of the Student Health and Counseling Center, Beth Scroggins.

What are the most frequently asked questions you get about your department?

Most frequently asked questions include:

  • What are your hours? 8-5 Monday – Thursday; 9-5 Friday
  • How much does it cost to receive services? Students taking 1+ on-campus credits pay the health fee ($139/term) and are eligible to receive services. Counseling, Wellness Coaching, R&R Room are free. There are some costs with medical services depending on what you are being seen for.
  • How do I make an appointment? You can come by the office (we are across from the Richard Woodcock Education Center) or call (503) 838-8313.


What does your department do/what are your services?

  • Counseling – individual/group/crisis/couples/alcohol & drug counseling; consultations with students, faculty, and staff as needed; presentations as requested on various mental health topics.
  • Health Promotion – wellness coaching and the R&R Room (rest & relaxation); organize and supervise the Peer Mentor program; presentations as requested on various wellness topics.
  • Medical – treatment of acute injury and illness, women’s health care (contraception, pap smears, breast exams, pregnancy test), STI testing, HIV testing, labs physicals, immunizations, CCARE, plus other services.


Who do you serve on campus?

We serve students who are enrolled in 1+ credits (on-campus classes, does not include online classes).


How has your department grown over the years/recently?

The wellness coaching and R&R room are new – they are both in the second year. We have increased the number counseling interns on our staff and are currently fully staffed in the the counseling department as of Winter 2020. The medical clinic has been consistent in its staffing. In 2017, we started offering CCARE (Oregon Contraceptive Care) which is a free service to eligible participants.


What’s something people misunderstand about what you do?

Our counseling team consists of professional counselors and interns that are supervised by our professional counseling supervisors. We work with all areas of mental health including anxiety, depression, trauma/PTSD, Bipolar Disorder, etc. One thing about our medical clinic that is sometimes misunderstood is that it runs like a regular medical clinic via appointments. We do offer medical emergency appointments but there are times when it is more appropriate to refer to a higher level of care. 


Where are you located?

We are located on Monmouth Avenue, across from the Richard Woodcock Education Center and next door to the Math and Nursing Building.

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